{"id":10497,"date":"2022-02-25T16:02:34","date_gmt":"2022-02-25T19:02:34","guid":{"rendered":"https:\/\/femama.org.br\/site_novo\/?page_id=10497"},"modified":"2025-08-21T15:46:41","modified_gmt":"2025-08-21T18:46:41","slug":"direitos-de-pacientes","status":"publish","type":"page","link":"https:\/\/femama.org.br\/site\/direitos-de-pacientes\/","title":{"rendered":"Direitos de Pacientes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10497\" class=\"elementor elementor-10497\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f96fc59 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"f96fc59\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c914103\" data-id=\"c914103\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bf74981 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf74981\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7bd40a4\" data-id=\"7bd40a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-234e589 elementor-widget elementor-widget-heading\" data-id=\"234e589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acesso \u00e0 sa\u00fade<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-88fa05e\" data-id=\"88fa05e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9fc1f88 elementor-widget elementor-widget-heading\" data-id=\"9fc1f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">direitos sociais<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77d7327 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77d7327\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-235cce5\" data-id=\"235cce5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b189e8f elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"b189e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-medico.png\" class=\"attachment-large size-large wp-image-10515\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-313d8d9 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"313d8d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Atendimento<br \/>\nmultiprofissional<br \/>\nno SUS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2719ece elementor-widget elementor-widget-spacer\" data-id=\"2719ece\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd07443 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"bd07443\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-prescricao.png\" class=\"attachment-large size-large wp-image-10516\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd623f0 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"cd623f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Acesso a<br \/>\nmedicamentos<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96352f6 elementor-widget elementor-widget-spacer\" data-id=\"96352f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6164cc3 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"6164cc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-escritorio.png\" class=\"attachment-large size-large wp-image-10510\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b7312d elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"9b7312d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Tratamento Fora<br \/>\nde Domic\u00edlio (TFD)<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dde3d2 elementor-widget elementor-widget-spacer\" data-id=\"9dde3d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1211e45 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"1211e45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-mama.png\" class=\"attachment-large size-large wp-image-10513\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47c705a elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"47c705a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Reconstru\u00e7\u00e3o<br \/>\nmam\u00e1ria no SUS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20a141a elementor-widget elementor-widget-spacer\" data-id=\"20a141a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1f98b3 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"d1f98b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-mamografia.png\" class=\"attachment-large size-large wp-image-10514\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-890cb24 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"890cb24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Acesso \u00e0 mamografia<br \/>\na partir dos 40 anos<br \/>\nno SUS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-418bb68 elementor-widget elementor-widget-spacer\" data-id=\"418bb68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2811718 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"2811718\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-calendario.png\" class=\"attachment-full size-full wp-image-10506\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a1be77 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"0a1be77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Tratamento em at\u00e9<br \/>\n60 dias no SUS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e8461b8\" data-id=\"e8461b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-679c755 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"679c755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-prisao.png\" class=\"attachment-full size-full wp-image-10517\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48294f7 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"48294f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Pris\u00e3o Especial<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b32f0b1 elementor-widget elementor-widget-spacer\" data-id=\"b32f0b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27babc5 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"27babc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-salario.png\" class=\"attachment-large size-large wp-image-10502\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feb24a7 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"feb24a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Aux\u00edlio doen\u00e7a<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0394de elementor-widget elementor-widget-spacer\" data-id=\"b0394de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-966b173 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"966b173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-carro.png\" class=\"attachment-large size-large wp-image-10507\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdadeb7 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"bdadeb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Isen\u00e7\u00e3o de impostos<br \/>\npara aquisi\u00e7\u00e3o de<br \/>\nve\u00edculos adaptados<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-884bfe0 elementor-widget elementor-widget-spacer\" data-id=\"884bfe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a7206a elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"0a7206a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-imposto.png\" class=\"attachment-large size-large wp-image-10511\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f16ddf elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"7f16ddf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Isen\u00e7\u00e3o do IR na<br \/>\nAposentadoria<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee3a4b elementor-widget elementor-widget-spacer\" data-id=\"1ee3a4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9eabd81 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"9eabd81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-casa.png\" class=\"attachment-large size-large wp-image-10508\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e264d63 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"e264d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Quita\u00e7\u00e3o do<br \/>\nFinanciamento<br \/>\nda Casa Pr\u00f3pria<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-506fa34 elementor-widget elementor-widget-spacer\" data-id=\"506fa34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7378849 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"7378849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-caixa.png\" class=\"attachment-full size-full wp-image-10505\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b543ac6 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"b543ac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Saque do FGTS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-77feab0\" data-id=\"77feab0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19c3a06 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"19c3a06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-aposentadoria.png\" class=\"attachment-full size-full wp-image-10503\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd3374 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"1fd3374\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Aposentadoria<br \/>\npor invalidez<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-151c02e elementor-widget elementor-widget-spacer\" data-id=\"151c02e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8c908 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"9c8c908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-informacoes.png\" class=\"attachment-full size-full wp-image-10512\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a11567 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"0a11567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Direito \u00e0<br \/>\ninforma\u00e7\u00e3o<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00ec10f elementor-widget elementor-widget-spacer\" data-id=\"00ec10f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b791ea0 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"b791ea0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-imposto.png\" class=\"attachment-large size-large wp-image-10511\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed3e92c elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"ed3e92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Isen\u00e7\u00e3o de IPTU<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3371ace elementor-widget elementor-widget-spacer\" data-id=\"3371ace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9f5330 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"a9f5330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-bilhete.png\" class=\"attachment-large size-large wp-image-10504\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d4b1e elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"e8d4b1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Passe Livre<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0868ff elementor-widget elementor-widget-spacer\" data-id=\"c0868ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6a6aee elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"e6a6aee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-compaixao.png\" class=\"attachment-large size-large wp-image-10509\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23a8af1 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"23a8af1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Amparo Assistencial<br \/>\nao Idoso e ao Deficiente<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-130b902 elementor-widget elementor-widget-spacer\" data-id=\"130b902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7970ef9 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"7970ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-caixa.png\" class=\"attachment-full size-full wp-image-10505\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3349ca7 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"3349ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Saque do PIS\/PASEP<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-127abbc elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"127abbc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-108c074\" data-id=\"108c074\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a07d4b elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"0a07d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-2c7649d swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"bg-cartilha\"><\/div><a class=\"swiper-slide-inner\" href=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2025\/08\/DireitosdoPortadordeCancer.pdf\" target=\"_blank\"><div class=\"swiper-slide-contents\"><\/div><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e858d23 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e858d23\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f1e517\" data-id=\"5f1e517\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85e9e71 elementor-widget elementor-widget-heading\" data-id=\"85e9e71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como exigir seus Direitos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59e7296 elementor-widget elementor-widget-spacer\" data-id=\"59e7296\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c92bf0 elementor-widget elementor-widget-text-editor\" data-id=\"4c92bf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Direitos de pacientes usu\u00e1rios do SUS e da rede suplementar de sa\u00fade s\u00e3o determinados por leis. Usu\u00e1rios de conv\u00eanios e planos de sa\u00fade, al\u00e9m dessas leis e do contrato com as operadoras, tamb\u00e9m devem ter assegurada a cobertura m\u00ednima de medicamentos e procedimentos listados no rol da Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS), renovada a cada dois anos.<\/p><p>Se voc\u00ea tiver dificuldade de acesso a algum exame, procedimento ou medicamento que deveria ser fornecido a voc\u00ea nos sistemas de sa\u00fade que utiliza, h\u00e1 alguns caminhos para que voc\u00ea reivindique seu direito enquanto paciente. Em todos os casos, esteja preparado com todos os documentos necess\u00e1rios, requisi\u00e7\u00f5es m\u00e9dicas, exames anteriores, protocolos e comprovantes de tentativas de obter atendimento negadas e argumentos para subsidiar a sua queixa. Saiba como exigir atendimento:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fba72d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fba72d3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2f45907\" data-id=\"2f45907\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2383bd8 elementor-widget elementor-widget-heading\" data-id=\"2383bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Dificuldade de acesso na sa\u00fade<\/br>\nsuplementar (planos e conv\u00eanios)<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b606ab2 elementor-widget elementor-widget-text-editor\" data-id=\"b606ab2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #bc256c;\">SAC da empresa<\/span><\/strong><\/p><p>Entre em contato com o Servi\u00e7o de Atendimento ao Cliente do plano ou conv\u00eanio e tente solucionar por ali. \u00c9 obrigat\u00f3rio que seja um n\u00famero telef\u00f4nico gratuito e que esteja dispon\u00edvel 24 horas por dia. Registre o protocolo do atendimento.<\/p><p><span style=\"color: #bc256c;\"><strong>Reclama\u00e7\u00e3o na ouvidoria do plano<\/strong><\/span><\/p><p>Se o problema n\u00e3o foi solucionado em at\u00e9 7 dias \u00fateis no atendimento comum, acesse a ouvidoria do plano de sa\u00fade. Os planos s\u00e3o obrigados a manterem ouvidorias, que servem para solucionar quest\u00f5es dos consumidores que j\u00e1 recorreram aos servi\u00e7os de atendimento habituais sem sucesso. Conhe\u00e7a a lista delas <a href=\"http:\/\/www.ans.gov.br\/aans\/ouvidoria\/ouvidorias-dos-planos-de-saude\" target=\"_blank\" rel=\"noopener\">clicando aqui<\/a>.<\/p><p>Se o problema n\u00e3o for resolvido pela operadora de sa\u00fade em 5 dias, a ANS realiza uma apura\u00e7\u00e3o que pode acarretar num processo administrativo e aplica\u00e7\u00e3o de multa contra a operadora.<\/p><p><span style=\"color: #bc256c;\"><strong>\u00d3rg\u00e3os de defesa ao consumidor<\/strong><\/span><\/p><p>Mesmo que a ANS obrigue o plano a conceder o direito e aplique multas, ela n\u00e3o tem for\u00e7a legal para exigir indeniza\u00e7\u00e3o ao segurado e orienta a procurar os Procons regionais. A lista dos Procons est\u00e1 dispon\u00edvel <a href=\"https:\/\/www.consumidor.gov.br\/pages\/principal\/orgaos-gestores\" target=\"_blank\" rel=\"noopener\">clicando aqui<\/a>.<\/p><p><span style=\"color: #bc256c;\"><strong>Reclama\u00e7\u00e3o p\u00fablica paralela<\/strong><\/span><\/p><p>Para auxiliar o impacto e impulsionar uma reclama\u00e7\u00e3o, \u00e9 poss\u00edvel realizar uma queixa p\u00fablica na internet. \u00c9 poss\u00edvel efetu\u00e1-la diretamente no site ou nas redes sociais da operadora de sa\u00fade, mas principalmente em portais especializados em defesa do consumidor, como o <a href=\"https:\/\/www.reclameaqui.com.br\/\" target=\"_blank\" rel=\"noopener\">ReclameAqui<\/a>, a <a href=\"https:\/\/www.proteste.org.br\/\" target=\"_blank\" rel=\"noopener\">Funda\u00e7\u00e3o Proteste<\/a> e o <a href=\"https:\/\/www.consumidor.gov.br\/pages\/principal\/?1646846310134\" target=\"_blank\" rel=\"noopener\">Portal Consumidor.gov<\/a>. As empresas possuem uma reputa\u00e7\u00e3o e uma imagem a zelar, e reclama\u00e7\u00f5es p\u00fablicas de clientes podem garantir uma resposta ou solu\u00e7\u00e3o mais r\u00e1pidas.<\/p><p><span style=\"color: #bc256c;\"><strong>A\u00e7\u00e3o judicial<\/strong><\/span><\/p><p>Se ainda assim o tratamento ou atendimento n\u00e3o for concedido, voc\u00ea ter\u00e1 que ingressar com uma a\u00e7\u00e3o judicial. Para isso, procure a assist\u00eancia jur\u00eddica do seu munic\u00edpio. Caso n\u00e3o haja, voc\u00ea dever\u00e1 recorrer \u00e0 Defensoria P\u00fablica, ao Minist\u00e9rio P\u00fablico Estadual ou \u00e0 Procuradoria da Rep\u00fablica de sua regi\u00e3o, que prestam assist\u00eancia gratuita. Existem ainda outras institui\u00e7\u00f5es que prestam assist\u00eancia judici\u00e1ria gratuita: OAB, Poder Judici\u00e1rio Estadual\/Federal e algumas faculdades de Direito, que possuem n\u00facleos especializados para este servi\u00e7o. Voc\u00ea tamb\u00e9m pode recorrer a um advogado particular.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1737441\" data-id=\"1737441\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-711c6db elementor-widget elementor-widget-heading\" data-id=\"711c6db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Dificuldade de acesso<br \/>\nna sa\u00fade p\u00fablica (SUS)<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96faa85 elementor-widget elementor-widget-text-editor\" data-id=\"96faa85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #bd296e;\"><strong>Den\u00fancia ao SUS<\/strong><\/span><\/p><p>Use o telefone 136 ou o site do Minist\u00e9rio da Sa\u00fade para registrar uma reclama\u00e7\u00e3o na Ouvidoria Geral do SUS. Guarde o n\u00famero do protocolo, ele servir\u00e1 para voc\u00ea acompanhar o andamento da sua reivindica\u00e7\u00e3o e poder\u00e1 ser utilizado tamb\u00e9m em outras inst\u00e2ncias.<\/p><p><strong><span style=\"color: #bd296e;\">Requerimento \u00e0 Secretaria de Sa\u00fade<\/span><\/strong><\/p><p>Se voc\u00ea n\u00e3o conseguir o resultado desejado atrav\u00e9s da Ouvidoria do SUS, procure a Secretaria Municipal de Sa\u00fade da sua cidade. Informe sua dificuldade de atendimento e, atrav\u00e9s de um requerimento dirigido ao Secret\u00e1rio de Sa\u00fade, solicite que o atendimento seja providenciado, relacionando os procedimentos ou medicamentos de que necessita. Para refor\u00e7ar esta solicita\u00e7\u00e3o, inclua c\u00f3pia de documentos, laudos e\/ou receitas m\u00e9dicas que justifiquem seu pedido.<\/p><p><span style=\"color: #bd296e;\"><strong>A\u00e7\u00e3o judicial<\/strong><\/span><\/p><p>Se ainda assim o procedimento ou tratamento n\u00e3o for concedido, voc\u00ea ter\u00e1 que ingressar com uma a\u00e7\u00e3o judicial. Para isso, procure a assist\u00eancia jur\u00eddica do seu munic\u00edpio. Caso n\u00e3o haja, voc\u00ea dever\u00e1 recorrer \u00e0 Defensoria P\u00fablica, ao Minist\u00e9rio P\u00fablico Estadual ou \u00e0 Procuradoria da Rep\u00fablica de sua regi\u00e3o, que prestam assist\u00eancia gratuita. Existem ainda outras institui\u00e7\u00f5es que prestam assist\u00eancia judici\u00e1ria gratuita: OAB, Poder Judici\u00e1rio Estadual\/Federal e algumas faculdades de Direito, que possuem n\u00facleos especializados para este servi\u00e7o. Voc\u00ea tamb\u00e9m pode recorrer a um advogado particular.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acd7764 elementor-widget elementor-widget-text-editor\" data-id=\"acd7764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"content_select_resultados_orgaos\">\n    <h3>INFORME-SE<\/h3>\n    <p>Procure informa\u00e7\u00f5es nos principais org\u00e3os do seu estado:<\/p>\n    \n    <form id=\"form_filtro\">\n        <select name=\"estado\" id=\"select_estado_direitos\" onchange=\"onselect_estado(this)\">\n            <option value=\"\">Selecione o estado<\/option>\n            <option value=\"AC\" >Acre<\/option><option value=\"AL\" >Alagoas<\/option><option value=\"AP\" >Amap\u00e1<\/option><option value=\"AM\" >Amazonas<\/option><option value=\"BA\" >Bahia<\/option><option value=\"CE\" >Cear\u00e1<\/option><option value=\"DF\" >Distrito Federal<\/option><option value=\"ES\" >Esp\u00edrito Santo<\/option><option value=\"GO\" >Goi\u00e1s<\/option><option value=\"MA\" >Maranh\u00e3o<\/option><option value=\"MT\" >Mato Grosso<\/option><option value=\"MS\" >Mato Grosso do Sul<\/option><option value=\"MG\" >Minas Gerais<\/option><option value=\"PR\" >Paran\u00e1<\/option><option value=\"PB\" >Para\u00edba<\/option><option value=\"PA\" >Par\u00e1<\/option><option value=\"PE\" >Pernambuco<\/option><option value=\"PI\" >Piau\u00ed<\/option><option value=\"RN\" >Rio Grande do Norte<\/option><option value=\"RS\" >Rio Grande do Sul<\/option><option value=\"RJ\" >Rio de Janeiro<\/option><option value=\"RO\" >Rond\u00f4nia<\/option><option value=\"RR\" >Roraima<\/option><option value=\"SC\" >Santa Catarina<\/option><option value=\"SE\" >Sergipe<\/option><option value=\"SP\" >S\u00e3o Paulo<\/option><option value=\"TO\" >Tocantins<\/option>        <\/select>\n    <\/form>\n<\/div>\n\n<div id=\"sessao_resultados\">\n    <\/div>\n\n<style>\n    @media(min-width:1px) and (max-width:800px) {\n        #content_select_resultados_orgaos {\n            padding-left:20px !important;\n            padding-right:20px !important;\n        }\n    }\n    \n    #content_select_resultados_orgaos {\n        width:100%;\n        float:left;\n        background-color:#BC256C;\n        padding-top:10px;\n        padding-bottom:10px;\n        padding-left:60px;\n        padding-right:60px;\n    }\n    \n    #content_select_resultados_orgaos h3 {\n        color: #fff;\n        font-family: \"Rand Black\", Sans-serif;\n        font-weight: normal;\n        text-transform: uppercase;\n        font-size:30px;\n        line-height:1.3em;\n        text-align:center;\n    }\n    \n    #content_select_resultados_orgaos p {\n        text-align:center;\n        font-style:italic;\n        color:#fff;\n    }\n    \n    #content_select_resultados_orgaos form select {\n        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!important;\n        font-weight:bolder;\n        text-transform:uppercase;\n        line-height:1.3em;\n    }\n    \n    .content_resultados_orgaos_editor {\n        float:left;\n        width:100%;\n    }\n    \n    #titulo_resultados_para {\n        float:left;\n        width:100%;\n        margin-bottom:-10px;\n    }\n    \n    #titulo_resultados_para p {\n        padding-bottom:0px;\n    }\n<\/style>    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Acesso \u00e0 sa\u00fade direitos sociais Atendimento multiprofissional no SUS Acesso a medicamentos Tratamento Fora de Domic\u00edlio (TFD) Reconstru\u00e7\u00e3o mam\u00e1ria no SUS Acesso \u00e0 mamografia a partir dos 40 anos no SUS Tratamento em at\u00e9 60 dias no SUS Pris\u00e3o Especial Aux\u00edlio doen\u00e7a Isen\u00e7\u00e3o de impostos para aquisi\u00e7\u00e3o de ve\u00edculos adaptados Isen\u00e7\u00e3o do IR na Aposentadoria [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10497","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Direitos de Pacientes | FEMAMA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/femama.org.br\/site\/direitos-de-pacientes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Direitos de Pacientes | FEMAMA\" \/>\n<meta property=\"og:description\" content=\"Acesso \u00e0 sa\u00fade direitos sociais Atendimento multiprofissional no SUS Acesso a medicamentos Tratamento Fora de Domic\u00edlio (TFD) Reconstru\u00e7\u00e3o mam\u00e1ria no SUS Acesso \u00e0 mamografia a partir dos 40 anos no SUS Tratamento em at\u00e9 60 dias no SUS Pris\u00e3o Especial Aux\u00edlio doen\u00e7a Isen\u00e7\u00e3o de impostos para aquisi\u00e7\u00e3o de ve\u00edculos adaptados Isen\u00e7\u00e3o do IR na Aposentadoria [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/femama.org.br\/site\/direitos-de-pacientes\/\" \/>\n<meta property=\"og:site_name\" content=\"FEMAMA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/femamabrasil\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-21T18:46:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/femama.org.br\/site\/wp-content\/uploads\/2022\/02\/icone-medico.png\" \/>\n\t<meta property=\"og:image:width\" content=\"71\" \/>\n\t<meta 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